Designed and developed B2B/B2C eCommerce platforms for a wide variety of industries. Focused on designing responsive interfaces and cross-browser accessibility.

• Created original designs for new work and performed restyling on existing production sites.
• Primarily worked with Microsoft ASP.NET, but also completed projects utilizing WordPress and Shopify.
• Configured, administered, and supported Salesforce sites including designing workflows, reports, and analytics.

Developed an inventory management platform optimized for consumer users. Designed a dynamic learning program to optimize order fulfillment through predictive analysis.

• Utilized Photoshop, Illustrator, and StorybookJS to mock interfaces and developing brand designs.
• Created a serverless GraphQL API to support the web and native applications.
• Leveraged React and React Native to develop the application interfaces for the platform.
• Spearheaded the product roadmap to outline future functionality and product strategy.

Transitioned from product operations to lead UI/UX design and development. Focused on core product redesigns and development of new product modules.

• Headed the design and development of a GraphQL API service for integrating with partner APIs.
• Utilized React to complete a mobile app redesign with a focus on accessibility and responsiveness.
• Championed a streamlined development process and leveraged new Javascript technologies to enhance the software development lifecycle.
• Product owner responsible for generating product specifications and developing data integrations.

Consulted with healthcare organizations to implement a B2B SaaS platform with a patient-focused hardware component. Designed product enhancements and changes to facilitate customer requirements. Worked directly with the executive team leading product roadmapping discussions.

• Acted as program manager for a clinical study with the Canadian Ministry of Health - worked to ensure privacy and health-data compliancy.
• Developed internal operational processes supporting company functions ranging from inventory management to client on-boarding.
• Managed a B2C product beta test and facilitated periodic client discussions regarding product experience and usage.

Led a team of 6-10 engineers, gathered product requirements, designed new features, and managed the software development lifecycle. Served as the point of contact for customers and partners regarding numerous engineering projects running in parallel. Leader of cross-functional initiatives driving product launches and strategic partnerships.

• Managed the development of mobile apps utilizing React and React Native - this supported the onboarding of key clients resulting in new MRR.
• Oversaw the buildout of a new GraphQL API service integrated with the primary, monolithic Django application.
• Worked on developing a continuous integration pipeline using Jenkins, which decreased pre-deployment time by 50%.

As head of Quality Assurance I directly managed a team of 3-5 QA engineers responsible for writing automated tests, architecting test frameworks, and documenting software quality standards. Oversaw the verification, triaging, and escalation of all reported product issues. Headed internal communications relating to product changes by writing documentation, producing walkthroughs & videos, providing feature demos, and leading trainings.

• Awarded the ClearCare Hero Award a company wide recognition for excellence.
• Served as a cross-functional technical resource and systems administrator.
• Acted as the release manager responsible for near-daily production deployments.
• Directed the design and completion of a Selenium test framework integrated with Behave BDD, FactoryBoy, and Jenkins; by automating the test strategy, manual testing time decreased by 75%.
• Oversaw the successful launch of partner integrations, including Harvard Medical, Stanford, enterprise customers, payment processing vendors, and background check providers.

Led a team of business development managers, designers, and engineers in developing a B2B SaaS mobile ordering and POS platform. Created websites, feature requirements, product interfaces, and print/digital media.

• Headed product development of a PHP web platform from conception to launch.
• Acted as project manager overseeing the integration of partner APIs providing payment and SMS functionality.
• Led and successfully completed fundraising for start-up seed capital.